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OpenEduCat Documentation

Analyze Feedback Results

Analyze Feedback Results

Review and analyze feedback collected from students, parents, and faculty.

Time Required: 10-20 minutes Module: Feedback (Enterprise) User Role: Feedback Manager, Admin

Prerequisites

  • Feedback module installed
  • Feedback forms created
  • Feedback responses collected

Overview

Feedback analysis provides:

  • Response summaries and statistics
  • Rating averages and trends
  • Comparative analysis
  • Actionable insights
  • Visual reports

Access Feedback Analysis

  1. Go to OpenEduCat > Feedback > Analysis
  2. Select feedback form to analyze
  3. Choose date range

Filter Options

FilterDescription
Feedback FormSpecific form template
Date RangeResponse period
CourseFilter by course
FacultyFeedback about specific teacher
Response StatusComplete/Partial

Analysis Dashboard

Summary Statistics

MetricDescription
Total ResponsesNumber of submissions
Response RatePercentage of expected
Average RatingOverall satisfaction
Completion RateFully completed forms

Rating Distribution

5 Star: ████████████ 40%
4 Star: ████████░░░░ 30%
3 Star: ████░░░░░░░░ 15%
2 Star: ██░░░░░░░░░░ 10%
1 Star: █░░░░░░░░░░░ 5%

Analysis Types

Question-wise Analysis

View responses per question:

QuestionAvg RatingResponses
Course content quality4.2150
Faculty teaching style4.5150
Learning resources3.8148
Overall satisfaction4.1150

Faculty Comparison

Compare ratings across faculty:

FacultyRatingResponsesTrend
Prof. Smith4.5120Up
Prof. Jones4.2115Stable
Prof. Brown3.9118Down

Course Comparison

Compare across courses:

CourseRatingEngagement
Computer Science4.3High
Mathematics4.1Medium
Physics3.8Low

Generate Reports

Step 1: Select Report Type

ReportContents
SummaryOverall statistics
DetailedQuestion-by-question
ComparativeFaculty/course comparison
TrendChanges over time

Step 2: Configure Parameters

ParameterOptions
Date RangeSelect period
GroupingBy faculty/course/batch
Include CommentsYes/No
AnonymizeHide respondent names

Step 3: Generate Output

  1. Click Generate Report
  2. Review on screen
  3. Export as needed

Trend Analysis

Track Changes Over Time

View feedback trends:

PeriodAvg RatingResponsesChange
Q1 20253.8450-
Q2 20254.0480+0.2
Q3 20254.2510+0.2
Q4 20254.1495-0.1

Identify Patterns

  • Seasonal variations
  • Faculty performance trends
  • Course improvements
  • Declining areas

Text Analysis

Comment Summary

Analyze open-ended responses:

ThemeFrequencySentiment
Teaching quality45 mentionsPositive
Resources32 mentionsMixed
Timing28 mentionsNegative
Support20 mentionsPositive

Word Cloud

Visual representation of common themes:

  • Larger words = more frequent
  • Colors indicate sentiment

Export Options

PDF Report

  1. Click Print > PDF
  2. Select sections to include
  3. Add cover page
  4. Download report

Excel Export

  1. Click Export > Excel
  2. Multiple sheets:
    • Summary
    • Question details
    • Raw responses
    • Charts data

Presentation

  1. Click Export > PowerPoint
  2. Auto-generated slides
  3. Charts and highlights
  4. Ready for review meetings

Field Reference

Analysis Parameters

ParameterTypeDescription
feedback_form_idMany2oneForm to analyze
date_fromDateStart date
date_toDateEnd date
faculty_idMany2oneFaculty filter
course_idMany2oneCourse filter
group_bySelectionGrouping option

Troubleshooting

Low response rate

Problem: Insufficient responses for analysis.

Solutions:

  1. Send reminder notifications
  2. Extend response deadline
  3. Simplify feedback form
  4. Incentivize participation

Anonymous responses not working

Problem: Can identify respondents.

Solution:

  1. Enable anonymity in form settings
  2. Aggregate results (min 5 responses)
  3. Remove identifying questions

Charts not displaying

Problem: Visual elements missing.

Solutions:

  1. Check browser compatibility
  2. Clear browser cache
  3. Use export to PDF option
  4. Verify sufficient data points

Last updated: January 2026