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Set Up and Use Parent Portal

Set Up and Use Parent Portal

Connect parents to students, enable portal access, and monitor child’s academic progress.

Time: 5–10 minutes per parent setup Module: OpenEduCat Parent, OpenEduCat Parent Enterprise Permissions: Parent Administrator or School Administrator


Prerequisites

  • Student records configured
  • Portal module enabled
  • Email server configured for invitations
  • Access to Parents menu

Overview

The Parent Management system enables:

  • Parent-student relationship linking
  • Dedicated parent portal access
  • Multi-child management
  • Academic progress monitoring
  • Fee and payment visibility
  • Attendance tracking
  • Communication with school
  • Mobile app access

Parent Features

FeatureDescription
Child DashboardOverview of child’s status
AttendanceView attendance records
GradesAccess exam results
FeesView and pay fees
TimetableSee class schedule
NoticesReceive school notifications
CalendarView events and holidays
CommunicationMessage teachers

Steps

1. Create Parent Record

  1. Navigate to Parents → Parents
  2. Click New
  3. Complete the parent form:
FieldAction
NameParent full name
EmailEmail address (for portal login)
PhoneContact phone number
MobileMobile number
RelationshipFather/Mother/Guardian
AddressHome address
OccupationParent’s occupation
WorkplaceCompany/employer
  1. Click Save
  1. Open the parent record
  2. Navigate to Children tab
  3. Click Add a line
  4. For each child:
FieldAction
StudentSelect student
RelationshipConfirm relationship type
  1. Can link multiple children
  2. Click Save

Alternative Method:

  1. Open student record
  2. Navigate to Family tab
  3. Add parent relationship
  4. Parent linked automatically

3. Enable Portal Access

  1. Open parent record

  2. Click Grant Portal Access button

  3. System:

    • Creates portal user
    • Sends invitation email
    • Sets up permissions
  4. Parent receives email with:

    • Portal login link
    • Initial password
    • Setup instructions

4. Configure Portal Visibility

Control what parents can see:

  1. Navigate to Settings → Portal Configuration
  2. Configure parent permissions:
SettingOptions
AttendanceShow/Hide
GradesShow/Hide
FeesShow/Hide/Pay
TimetableShow/Hide
NoticesShow/Hide
AssignmentsShow/Hide
LibraryShow/Hide
  1. Click Save

5. Parent Portal Login

Parents access portal:

  1. Navigate to school portal URL
  2. Enter email and password
  3. Dashboard displays:
    • Child selector (if multiple children)
    • Quick stats overview
    • Recent activity
    • Important notices

6. View Child’s Attendance

  1. Parent logs into portal
  2. Select child (if multiple)
  3. Navigate to Attendance
  4. View:
    • Monthly attendance summary
    • Present/absent days
    • Attendance percentage
    • Subject-wise attendance

7. View Academic Progress

  1. Navigate to Grades or Results

  2. View:

    • Current term grades
    • Exam results
    • Subject-wise marks
    • GPA/CGPA
    • Class rank (if enabled)
  3. Download report cards

  4. View grade history

8. Manage Fees

  1. Navigate to Fees

  2. View:

    • Pending fee items
    • Payment history
    • Due dates
    • Fee breakdown
  3. Make payments:

    • Select items to pay
    • Choose payment method
    • Complete transaction
    • Download receipt

9. View Timetable

  1. Navigate to Timetable

  2. View child’s weekly schedule:

    • Daily classes
    • Subject and teacher
    • Room/location
    • Time slots
  3. Check for schedule changes

10. Read Notices

  1. Navigate to Notices

  2. View:

    • School announcements
    • Circulars
    • Event notifications
    • Urgent messages
  3. Sorted by date and priority


Field Reference

Parent Model (op.parent)

FieldTechnical NameTypeRequiredDescription
NamenameCharYesParent name
Partnerpartner_idMany2oneYesLinked contact
EmailemailCharNoEmail address
PhonephoneCharNoPhone number
MobilemobileCharNoMobile number
RelationshiprelationshipSelectionNoType of relation
AddressstreetCharNoHome address
CitycityCharNoCity
OccupationoccupationCharNoJob title
WorkplaceworkplaceCharNoEmployer
Student IDsstudent_idsMany2manyNoLinked children
Useruser_idMany2oneNoPortal user

Parent-Student Relationship

FieldTechnical NameTypeRequiredDescription
Parentparent_idMany2oneYesParent record
Studentstudent_idMany2oneYesStudent record
RelationshiprelationSelectionNoRelationship type
Is Primaryis_primaryBooleanNoPrimary guardian
Emergency Contactemergency_contactBooleanNoEmergency flag

Relationship Types

TypeDescription
FatherBiological father
MotherBiological mother
Step FatherStep father
Step MotherStep mother
GuardianLegal guardian
GrandparentGrandparent
OtherOther relationship

Portal Dashboard

Child Overview Card

Displays for each child:

  • Photo and name
  • Course and batch
  • Attendance percentage
  • Fee status
  • Recent grades

Quick Actions

  • View attendance
  • Check grades
  • Pay fees
  • Download reports
  • Contact teacher

Notifications

  • Upcoming payments
  • Attendance alerts
  • Grade releases
  • School notices

Views Available

ViewFeatures
ListParents with contact info
FormFull parent details
KanbanVisual cards

Parent Dashboard

Administrators see:

  • Total parents
  • Portal-enabled count
  • Multi-child parents
  • Recent additions

Communication Features

Message Teachers

  1. Navigate to Messages
  2. Select teacher
  3. Compose message
  4. Send through portal

Receive Updates

  • Email notifications
  • Portal notifications
  • SMS (if configured)
  • Mobile push (app)

Mobile App Features

With mobile app, parents can:

  • View dashboard on mobile
  • Get push notifications
  • Check attendance daily
  • View grades instantly
  • Make fee payments
  • Receive urgent alerts

Multi-Child Management

For parents with multiple children:

  1. Portal shows child selector
  2. Switch between children easily
  3. Compare attendance across children
  4. Consolidated fee view
  5. Combined notifications

Troubleshooting

IssueCauseSolution
Cannot loginIncorrect credentialsReset password
No children visibleLink not establishedLink parent to students
Fees not showingFee module not enabledEnable fee visibility
Portal access deniedNot granted accessGrant portal access
Missing attendanceRecords not syncedCheck attendance entry
Email not receivedEmail server issueCheck email config

Best Practices

  1. Verify relationships: Confirm parent-student links
  2. Update contact info: Keep email/phone current
  3. Regular communication: Send periodic updates
  4. Timely notices: Post notices promptly
  5. Fee reminders: Send payment reminders
  6. Emergency contacts: Mark primary guardians

Security Notes

RoleCapabilities
Parent AdministratorManage all parent records
School AdminGrant portal access
ParentView own children only
TeacherView class parents

Privacy Controls

  • Parents see only their children
  • Cannot access other students’ data
  • Restricted to visible modules
  • Session-based authentication

Integration Features

Fee Integration

  • View invoices
  • Make payments
  • Download receipts
  • Payment history

Attendance Integration

  • Daily attendance alerts
  • Low attendance warnings
  • Absence notifications

Exam Integration

  • Result notifications
  • Grade downloads
  • Progress tracking

Transportation Integration

  • Bus route info
  • Pickup/drop times
  • Driver contact

Email Templates

Portal Invitation

Subject: Portal Access for [School Name]
Dear [Parent Name],
Your portal access has been activated.
Login URL: [Portal URL]
Username: [Email]
Password: [Initial Password]
Please change your password on first login.

Attendance Alert

Subject: Attendance Alert - [Student Name]
[Student Name] was marked absent today.
Date: [Date]
Course: [Course Name]