Configure Emergency Contacts
Configure Emergency Contacts
Set up emergency contact requirements and manage emergency contact information for students and staff.
Time required: 10 minutes
Module: openeducat_core, openeducat_health_enterprise
User role: System Administrator, Administrative Staff
Prerequisites
- System Administrator or Admin Staff role
- Student/faculty records exist
Steps
Step 1: Access Emergency Contact Settings
- Go to OpenEduCat -> Configuration -> Settings
- Navigate to Emergency Contact Settings
Step 2: Configure Requirements
Set emergency contact policies:
| Setting | Description | Recommended |
|---|---|---|
| Require Emergency Contact | Mandatory for all students | Yes |
| Minimum Contacts | Number required | 1 |
| Maximum Contacts | Limit allowed | 3 |
| Require Relationship | Must specify relation | Yes |
Step 3: Define Relationship Types
Create relationship options:
- Go to Configuration -> Relationship Types
- Add common relationships:
| Relationship | Description |
|---|---|
| Parent | Mother/Father |
| Guardian | Legal guardian |
| Spouse | Husband/Wife |
| Sibling | Brother/Sister |
| Relative | Other family |
| Friend | Close friend |
Step 4: Add Emergency Contacts to Records
For students:
- Go to OpenEduCat -> Students -> Students
- Open student record
- Navigate to Emergency Contacts tab
- Click Add a line
| Field | Required | Description | Example |
|---|---|---|---|
| Name | Yes | Contact name | ”Jane Smith” |
| Relationship | Yes | Relation to student | ”Mother” |
| Phone | Yes | Primary number | ”+1 555-0123” |
| Mobile | No | Mobile number | ”+1 555-0124” |
| No | Email address | ”jane@email.com” | |
| Priority | No | Contact order | 1 |
Step 5: Set Contact Priority
Order contacts by priority:
| Priority | Description |
|---|---|
| 1 | First to contact |
| 2 | Secondary contact |
| 3 | Tertiary contact |
Step 6: Add Special Instructions
Include important notes:
- Medical information
- Communication preferences
- Availability hours
- Language preferences
Step 7: Save Configuration
Click Save to store emergency contact information.
Bulk Import Emergency Contacts
For multiple records:
- Prepare CSV file with columns:
- Student ID
- Contact Name
- Relationship
- Phone
- Go to Action -> Import
- Upload and map fields
Privacy Considerations
| Setting | Description |
|---|---|
| Visibility | Who can view contacts |
| Data Retention | How long to keep |
| Consent | Obtain contact consent |
Field Reference
Emergency Contact
| Technical Field | UI Label | Type | Notes |
|---|---|---|---|
name | Name | Char | Contact name |
relation | Relationship | Selection | Relation type |
phone | Phone | Char | Primary number |
mobile | Mobile | Char | Mobile number |
email | Char | Email address | |
priority | Priority | Integer | Contact order |
notes | Notes | Text | Special instructions |
Troubleshooting
Cannot save without emergency contact
Emergency contact is mandatory. Add at least one contact to proceed.
Relationship type not available
Create new relationship types in Configuration settings.
Contact not appearing on reports
Verify contact priority is set and contact is marked as active.
Related: Manage Contact Records | Manage Faculty Records